For companies, the very perception of “being evil” can seriously impact their reputation among a wide range of groups — employees, customers, journalists, politicians, and more. Facebook is learning this the hard way, on several fronts at the same time.
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Employees vs Customers
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For companies, the very perception of “being evil” can seriously impact their reputation among a wide range of groups — employees, customers, journalists, politicians, and more. Facebook is learning this the hard way, on several fronts at the same time.